Data Working Group/DWG Activity Report Q1 2019

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DWG Activity Report for Q1, 2019

Statistics

Dwg-cases-q1-2019.png

364 tickets were created in OTRS in this quarter (179 of these were copied from the web site issue tracker). Issues of minor importance are sometimes handled directly in the web site issue tracker and will therefore not be counted.

A total of 466 messages were received in the context of these tickets, and 1244 messages and memos were written by DWG members.

16 tickets were follow-on tickets to older issues, 14 were discarded as spam. 329 tickets created in this quarter were closed, and additionally, 42 tickets from previous periods were closed.

The median time for the first (non-automated) response to tickets was 10 hours.

9 DWG members were active in the quarter (92% of cases were handled by the five busiest members).

The majority of tickets were handled in English (323), but we also used the languages Russian (18), German (7), and French (6). (We will also often include auto-translated versions of English messages in responses.)

Generally, all these numbers should be taken with a grain of salt because edge cases can be mis-counted in our statistics. Also, due to reorganisation or cleaning out of old information, it is possible that previous quarters shown in the above graph differ slightly from the numbers published at the time.

Comment and Notable Issues

"anti-Pokemon" vandalism in the USA

In an interesting case, and one of the most persistent we've had to deal with (with 3-digit version numbers as a result of continued vandalism), a mapper modified OSM data to reduce "Pokemon" spawning (in the "Pokemon go" game, which uses OSM). Usually with "Pokemon mapping" we see people adding parks etc. where nothing exists in the real world, but this was the opposite - changing parks to things that would suppress Pokemon activity, and drawing large things around parks to the same effect. The activity only stopped after several months - presumably coinciding with the end of one school year and the beginning of the next.

List of Cases

closed tickets from previous periods
Created Type Region Action
2017-05-10 policy violation Australia redacted, reverted
2017-10-13 other Ukraine changeset commented
2017-11-07 poor mapping Global block issued, changeset commented, reverted
2018-04-25 other Brazil no action needed
2018-06-02 poor mapping USA reverted
2018-07-24 vandalism Canada advice given, block issued, reverted
2018-07-27 poor mapping Russia block issued
2018-08-01 poor mapping Canada block issued, reverted
2018-08-08 other yemen no action needed
2018-08-13 other Russia no action needed
2018-08-21 other Russia no action needed
2018-09-01 poor mapping USA advice given, block issued, community contacted
2018-09-04* vandalism USA advice given, block issued, changeset commented, community contacted, reverted
2018-09-08 poor mapping Indonesia advice given, block issued
2018-09-30 poor mapping Canada advice given, block issued, changeset commented, reverted
2018-10-08* poor mapping Poland advice given
2018-10-18 user dispute or no response France block issued, changeset commented, community contacted, reverted
2018-11-07 policy violation Malaysia no action needed
2018-11-17 policy violation China advice given
2018-11-18* user dispute or no response Worldwide advice given, block issued, changeset commented
2018-12-03 other Ukraine no action needed
2018-12-04 other Germany block issued
2018-12-05 user dispute or no response Germany block issued
2018-12-07 poor mapping Australia no action needed
2018-12-07 international dispute South China Sea advice given
2018-12-08* user dispute or no response USA advice given, block issued
2018-12-17 international dispute Crimea no action needed
2018-12-21 policy violation Russia changeset commented, redacted
2018-12-23 user dispute or no response Philippines block issued, redacted
2018-12-27* other Iran advice given
2018-12-27* user dispute or no response Ukraine block issued
2018-12-27* poor mapping Saudi Arabia advice given, reverted
2018-12-27* user dispute or no response Italy advice given
2018-12-27 request for help or information Canada other
2018-12-27* user dispute or no response Japan advice given
2018-12-28* other Malaysia advice given
2018-12-28* policy violation Russia
2018-12-28 poor mapping Russia changeset commented
2018-12-28 request for help or information USA advice given
2018-12-29* user dispute or no response Turkmenistan no action needed
2018-12-30 policy violation Russia block issued, reverted
2018-12-31 other no action needed
closed tickets from this period
Created Type Region Action
2019-01-01* privacy issue France hiding of notes or comments
2019-01-01* poor mapping Russia changeset commented
2019-01-01* poor mapping Belarus no action needed
2019-01-01 vandalism Ukraine block issued
2019-01-01* poor mapping Australia advice given
2019-01-01* user dispute or no response Europe advice given, block issued, community contacted
2019-01-01* user dispute or no response Europe block issued
2019-01-02* poor mapping Serbia block issued
2019-01-02* poor mapping New Zealand no action needed
2019-01-02* vandalism Ukraine block issued
2019-01-02* other Thailand no action needed
2019-01-02 policy violation global no action needed
2019-01-03 request for help or information Germany advice given
2019-01-04* other Indonesia advice given
2019-01-04* other Italy advice given
2019-01-04* poor mapping Russia changeset commented
2019-01-04 poor mapping world-wide community contacted
2019-01-04 request for help or information Denmark advice given
2019-01-05* poor mapping USA hiding of notes or comments
2019-01-06* poor mapping Russia reverted
2019-01-06* user dispute or no response Germany block issued, changeset commented, hiding of notes or comments
2019-01-06 international dispute N/A advice given
2019-01-06* privacy issue USA hiding of notes or comments
2019-01-07* privacy issue Great Britain hiding of notes or comments
2019-01-07 vandalism USA block issued, reverted
2019-01-08* privacy issue France hiding of notes or comments
2019-01-09* other Tunisia advice given
2019-01-09 3rd party complaint about data Netherlands advice given
2019-01-09 request for help or information Russia advice given
2019-01-09* other Russia advice given
2019-01-10* other Indonesia advice given
2019-01-10* other Taiwan advice given
2019-01-10* poor mapping Russia block issued, changeset commented
2019-01-11* privacy issue Bangladesh hiding of notes or comments
2019-01-11* privacy issue Bangladesh hiding of notes or comments
2019-01-11* other USA advice given
2019-01-11* poor mapping USA no action needed
2019-01-11* poor mapping Japan advice given, block issued
2019-01-11 poor mapping Indonesia changeset commented, reverted
2019-01-11* other Russia advice given
2019-01-11* poor mapping USA hiding of notes or comments
2019-01-11* vandalism Russia block issued
2019-01-12 international dispute India advice given
2019-01-13* other Albania advice given
2019-01-13* poor mapping Poland block issued
2019-01-13* poor mapping USA advice given, changeset commented
2019-01-13 poor mapping USA block issued, changeset commented, community contacted, reverted
2019-01-14* poor mapping USA hiding of notes or comments
2019-01-14 vandalism Brazil advice given
2019-01-14* poor mapping USA advice given, reverted
2019-01-14* international dispute Falkland Islands other
2019-01-15* privacy issue Mexico hiding of notes or comments
2019-01-15* privacy issue Mexico hiding of notes or comments
2019-01-15 misdirected complaint USA advice given
2019-01-15* other Russia other
2019-01-15* poor mapping Belize no action needed
2019-01-15 policy violation Poland block issued, changeset commented
2019-01-17* privacy issue Cuba hiding of notes or comments
2019-01-17 misdirected complaint N/A advice given
2019-01-17* poor mapping Italy advice given
2019-01-17* user dispute or no response Netherlands advice given, block issued
2019-01-18 request for help or information Kazakhstan no action needed
2019-01-18* other Myanmar advice given
2019-01-18 request for help or information Kazakhstan no action needed
2019-01-19* other South Korea no action needed
2019-01-19* other Kosovo advice given
2019-01-19 policy violation Russia changeset commented, redacted
2019-01-19* other Netherlands no action needed
2019-01-20* other Mongolia advice given
2019-01-20 request for help or information Spain advice given
2019-01-21 request for help or information Kazakhstan no action needed
2019-01-21* other Russia advice given
2019-01-21* poor mapping Kazakhstan block issued
2019-01-21 request for help or information N/A advice given
2019-01-22 misdirected complaint USA advice given
2019-01-22 user dispute or no response Russia advice given
2019-01-22* user dispute or no response India block issued
2019-01-22* vandalism Canada advice given
2019-01-22* user dispute or no response Austria advice given
2019-01-22* user dispute or no response Germany hiding of notes or comments
2019-01-22* vandalism Spain advice given
2019-01-22* vandalism USA advice given, block issued, reverted
2019-01-23* user dispute or no response Sweden no action needed
2019-01-23 user dispute or no response Balkans advice given, block issued, changeset commented, community contacted, reverted
2019-01-23 vandalism Kosovo advice given, block issued, changeset commented, community contacted, reverted
2019-01-23 3rd party complaint about data USA map edited
2019-01-24* poor mapping Russia block issued, reverted
2019-01-24 poor mapping Russia block issued, reverted
2019-01-24* other Russia other
2019-01-24 other Russia other
2019-01-24 request for help or information Russia no action needed
2019-01-24 other Italy no action needed
2019-01-24 request for help or information N/A other
2019-01-24 3rd party complaint about data USA advice given, other
2019-01-25 user dispute or no response Slovakia block issued
2019-01-25 misdirected complaint Portugal no action needed
2019-01-25* vandalism France advice given
2019-01-25* poor mapping USA advice given
2019-01-25* poor mapping Iran block issued
2019-01-25* vandalism Taiwan block issued
2019-01-25* poor mapping Italy advice given
2019-01-26 request for help or information Russia advice given
2019-01-26* poor mapping Germany no action needed
2019-01-27 user dispute or no response Russia block issued
2019-01-27 3rd party complaint about data USA map edited
2019-01-28 privacy issue USA advice given
2019-01-28* request for help or information UK advice given
2019-01-29* poor mapping Germany advice given
2019-01-29* poor mapping USA advice given, community contacted, reverted
2019-01-29* poor mapping USA advice given
2019-01-29* vandalism Iraq advice given
2019-01-29* poor mapping Portugal advice given
2019-01-29* poor mapping Spain advice given
2019-01-29* vandalism Worldwide advice given, block issued, reverted
2019-01-29 user dispute or no response Germany reverted
2019-01-29* poor mapping Canada advice given, block issued, changeset commented, reverted
2019-01-30 user dispute or no response Hungary block issued, changeset commented
2019-01-30 user dispute or no response World block issued
2019-01-30 poor mapping Global block issued
2019-01-30 poor mapping USA advice given, community contacted
2019-01-31 misdirected complaint USA advice given
2019-01-31 poor mapping Ecuador block issued, community contacted
2019-01-31 privacy issue N/A hiding of notes or comments
2019-01-31* other France advice given
2019-01-31 policy violation Russia changeset commented, redacted
2019-01-31* poor mapping Russia block issued
2019-02-01* other Italy advice given
2019-02-01* other Brazil advice given
2019-02-01 request for help or information United Kingdom advice given, other
2019-02-01 poor mapping Spain no action needed
2019-02-02* user dispute or no response Brazil advice given
2019-02-02* user dispute or no response New Zealand hiding of notes or comments
2019-02-02* poor mapping Poland no action needed
2019-02-02* poor mapping Poland changeset commented
2019-02-02* other Germany block issued
2019-02-03* other Poland hiding of notes or comments
2019-02-03 international dispute Morocco advice given, block issued, reverted
2019-02-03 misdirected complaint N/A advice given
2019-02-03 request for help or information USA advice given
2019-02-03* poor mapping Bangladesh hiding of notes or comments
2019-02-03 3rd party complaint about data Germany advice given, community contacted
2019-02-05 poor mapping Australia advice given
2019-02-05* other Spain advice given
2019-02-05 privacy issue India hiding of notes or comments
2019-02-06 3rd party complaint about data Belgium no action needed
2019-02-06 misdirected complaint USA advice given, community contacted
2019-02-06* poor mapping USA hiding of notes or comments
2019-02-06* poor mapping USA hiding of notes or comments
2019-02-06 misdirected complaint England advice given
2019-02-06* poor mapping USA hiding of notes or comments
2019-02-06 policy violation Switzerland changeset commented
2019-02-07 request for help or information Australia advice given
2019-02-07 copyright Switzerland redacted
2019-02-08 3rd party complaint about data Belgium other
2019-02-08* other Great Britain hiding of notes or comments
2019-02-08* other Peru advice given
2019-02-08* other China advice given
2019-02-09* other Russia advice given
2019-02-09* poor mapping Great Britain no action needed
2019-02-09* other Germany no action needed
2019-02-10 poor mapping USA block issued, reverted
2019-02-10 misdirected complaint Australia advice given
2019-02-10 user dispute or no response Belarus no action needed
2019-02-10 vandalism USA block issued, reverted
2019-02-10* other Morocco advice given
2019-02-10 international dispute Ukraine changeset commented
2019-02-10 user dispute or no response United Kingdom block issued
2019-02-10* poor mapping Spain advice given, block issued, changeset commented
2019-02-11 request for help or information Africa reverted
2019-02-11* other Poland advice given
2019-02-11 request for help or information Denmark advice given
2019-02-11* user dispute or no response USA advice given, hiding of notes or comments
2019-02-12* copyright Russia changeset commented, redacted
2019-02-13 request for help or information USA community contacted
2019-02-13* other Iraq advice given
2019-02-14 policy violation Nigeria advice given
2019-02-15 policy violation Philippines community contacted
2019-02-16 user dispute or no response Germany block issued, changeset commented
2019-02-16 policy violation Italy changeset commented, community contacted
2019-02-16 poor mapping DR Congo advice given, block issued
2019-02-16 misdirected complaint USA advice given
2019-02-16 international dispute Nagorno-Karabakh advice given, reverted
2019-02-16* request for help or information Kosovo advice given
2019-02-16* request for help or information Taiwan advice given
2019-02-17 poor mapping Turkmenistan no action needed
2019-02-18 privacy issue Spain hiding of notes or comments
2019-02-18 request for help or information Sweden advice given
2019-02-18* other Italy advice given
2019-02-18 request for help or information USA advice given
2019-02-19 poor mapping world-wide no action needed
2019-02-19 vandalism Spain advice given, hiding of notes or comments
2019-02-19* poor mapping India advice given, hiding of notes or comments
2019-02-19* poor mapping Brazil advice given
2019-02-19* user dispute or no response USA advice given
2019-02-19 user dispute or no response Africa block issued, reverted
2019-02-19* poor mapping USA advice given, block issued, reverted
2019-02-19* user dispute or no response Netherlands advice given
2019-02-19* user dispute or no response China advice given
2019-02-19* user dispute or no response USA block issued
2019-02-19* user dispute or no response Netherlands advice given, block issued
2019-02-20* privacy issue USA hiding of notes or comments
2019-02-20* poor mapping India hiding of notes or comments
2019-02-20 policy violation Indonesia block issued
2019-02-20* request for help or information Spain advice given
2019-02-21 policy violation USA reverted
2019-02-21 request for help or information Romania block issued, reverted
2019-02-22 poor mapping South Africa advice given, changeset commented
2019-02-22* other Russia advice given
2019-02-22* vandalism Iceland block issued
2019-02-23 user dispute or no response Germany block issued
2019-02-23* poor mapping Iran changeset commented, reverted
2019-02-23* poor mapping Russia no action needed
2019-02-24* poor mapping Great Britain hiding of notes or comments
2019-02-24 international dispute China advice given
2019-02-24 misdirected complaint USA advice given
2019-02-24 user dispute or no response Nigeria block issued, hiding of notes or comments
2019-02-25* other Nepal advice given
2019-02-25* poor mapping Germany hiding of notes or comments
2019-02-25 policy violation China changeset commented, reverted
2019-02-25 misdirected complaint USA advice given
2019-02-26 poor mapping Romania block issued, reverted
2019-02-26* privacy issue Italy advice given
2019-02-26* user dispute or no response Brazil advice given
2019-02-28 misdirected complaint USA advice given
2019-03-01 policy violation Russia advice given
2019-03-01 policy violation Germany changeset commented
2019-03-02* other Unknown no action needed
2019-03-02* other Unknown no action needed
2019-03-02 international dispute South ossetia advice given, reverted
2019-03-02 poor mapping Germany block issued, reverted
2019-03-02* other Iraq hiding of notes or comments
2019-03-02* poor mapping Great Britain hiding of notes or comments
2019-03-02* other Libya advice given
2019-03-03* poor mapping Russia changeset commented
2019-03-03* poor mapping India advice given
2019-03-05 request for help or information N/A advice given
2019-03-05 misdirected complaint N/A advice given
2019-03-05 poor mapping Canada block issued
2019-03-05* other Unknown block issued
2019-03-06* other Italy advice given
2019-03-07 other Russia no action needed
2019-03-08* privacy issue France hiding of notes or comments
2019-03-08* poor mapping Iran reverted
2019-03-08* poor mapping Iran reverted
2019-03-08 international dispute Morocco advice given
2019-03-08 request for help or information Democratic Republic of the Congo advice given
2019-03-08* poor mapping Germany advice given
2019-03-08* copyright Kenya block issued
2019-03-08* international dispute Montenegro block issued, reverted
2019-03-08* vandalism Indonesia block issued, reverted
2019-03-09 policy violation Italy community contacted
2019-03-10 international dispute China advice given
2019-03-11* poor mapping Portugal changeset commented
2019-03-11* user dispute or no response USA changeset commented
2019-03-11* poor mapping Russia no action needed
2019-03-11* poor mapping USA block issued
2019-03-12 request for help or information Worldwide advice given
2019-03-12 user dispute or no response Germany advice given, block issued
2019-03-12 copyright Russia changeset commented, redacted
2019-03-12 request for help or information global advice given
2019-03-13 request for help or information N/A advice given
2019-03-13 request for help or information N/A advice given
2019-03-13 misdirected complaint N/A advice given
2019-03-13 poor mapping Italy advice given
2019-03-14 vandalism Macedonia block issued, community contacted, reverted
2019-03-14 misdirected complaint Brazil advice given, other
2019-03-14 poor mapping Italy advice given
2019-03-14 request for help or information USA advice given
2019-03-14* request for help or information India advice given
2019-03-14* poor mapping Iran advice given
2019-03-14* poor mapping Poland advice given
2019-03-14* request for help or information Honduras advice given
2019-03-15 3rd party complaint about data UK advice given, other
2019-03-15 vandalism Germany block issued
2019-03-15 policy violation Canada no action needed
2019-03-16* request for help or information Myanmar advice given
2019-03-16 vandalism USA reverted
2019-03-17 user dispute or no response Worldwide advice given, changeset commented
2019-03-19* user dispute or no response Russia changeset commented
2019-03-19 request for help or information Tanzania reverted
2019-03-19 other Latvia no action needed
2019-03-19 privacy issue UK hiding of notes or comments
2019-03-20 3rd party complaint about data USA map edited
2019-03-21 poor mapping Brazil advice given
2019-03-21* poor mapping Brazil advice given
2019-03-21* other Unknown no action needed
2019-03-21 3rd party complaint about data USA community contacted
2019-03-22* poor mapping Hong Kong advice given, other
2019-03-22* poor mapping Brazil advice given
2019-03-22* other Russia advice given
2019-03-22* other Georgia advice given
2019-03-22* poor mapping Abkhazia no action needed
2019-03-22* poor mapping Iran advice given
2019-03-22* poor mapping Panama block issued
2019-03-22 user dispute or no response USA advice given, block issued, reverted
2019-03-22* user dispute or no response Poland advice given
2019-03-22* poor mapping Iraq advice given
2019-03-23 vandalism Romania block issued, reverted
2019-03-23* poor mapping Russia changeset commented, reverted
2019-03-23* privacy issue Italy hiding of notes or comments
2019-03-25 other China advice given
2019-03-25 poor mapping Crimea advice given
2019-03-25 poor mapping Thailand advice given, block issued, other, reverted
2019-03-26* poor mapping Argentina advice given
2019-03-26 user dispute or no response Portugal block issued
2019-03-27 vandalism UK block issued, reverted
2019-03-27 misdirected complaint Europe advice given
2019-03-27 3rd party complaint about data UK advice given, other
2019-03-27 request for help or information Paraguay advice given
2019-03-27* poor mapping Saudi Arabia advice given
2019-03-28 vandalism Uzbekistan no action needed
2019-03-28 other USA advice given
2019-03-28 vandalism Azerbaijan no action needed
2019-03-28* other France advice given
2019-03-29* vandalism Slovakia reverted
2019-03-29 user dispute or no response Russia no action needed
2019-03-29 misdirected complaint USA advice given
2019-03-30 international dispute Azerbaijan advice given
2019-03-30 policy violation Germany reverted
2019-03-30* poor mapping Sweden advice given, block issued, changeset commented
2019-03-30* vandalism Europe block issued, reverted
2019-03-30* request for help or information Gaza advice given
2019-03-30* poor mapping Saudi Arabia advice given, block issued, reverted
2019-03-30* poor mapping Indonesia advice given
2019-03-31 user dispute or no response Germany changeset commented
2019-03-31 privacy issue USA other
2019-03-31* vandalism Saudi Arabia advice given, block issued
2019-03-31* user dispute or no response Argentinia block issued
2019-03-31* vandalism USA block issued

* an asterisk behind the date marks tickets that were created from web site "issues".