Data Working Group/DWG Activity Report Q1 2020

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DWG Activity Report for Q1, 2020

Statistics

Dwg-cases-q1-2020.png

488 tickets were created in OTRS in this quarter (188 of these were copied from the web site issue tracker). Issues of minor importance are sometimes handled directly in the web site issue tracker and will therefore not be counted.

A total of 689 messages were received in the context of these tickets, and 1194 messages and memos were written by DWG members.

30 tickets were follow-on tickets to older issues, 53 were discarded as spam. 376 tickets created in this quarter were closed, and additionally, 60 tickets from previous periods were closed.

The median time for the first (non-automated) response to tickets was 9 hours.

12 DWG members were active in the quarter (91% of cases were handled by the five busiest members).

The majority of tickets were handled in English (360), but we also used the languages French (30), Russian (15), German (9), Dutch (6), and Italian (5). (We will also often include auto-translated versions of English messages in responses.)

Generally, all these numbers should be taken with a grain of salt because edge cases can be mis-counted in our statistics. Also, due to reorganisation or cleaning out of old information, it is possible that previous quarters shown in the above graph differ slightly from the numbers published at the time.

Comment and Notable Issues

"odd" edits in Sweden (and later the UK)

A series of "odd" edits was reported in Sweden to the DWG. Initially we got reports that the odd edits were "spam" (which they weren't, though they didn't really add any value) and also that they shouldn't really have been removed as "spam".

Further investigation found that the accounts used had all edited previously, but not for some considerable time, and usually in a different part of the world and in a different language. The "odd" edits varied, but included such things as "adding the same bit of information to sequential nodes of the coastline of Sweden, from different accounts".

What this appears to be is a credential stuffing exercise. We attempted to get in touch with the original owners of these accounts, and in a couple of cases it was indicated that they hadn't made these new edits and of previous poor password choices. We can only say "it was indicated" here because obviously if an account's been compromised we can't be sure exactly who we are talking to, but the form of language used in at least a couple of the replies that we got suggested it was the original mapper.

As an aside, the advice to anyone worried about this sort of thing happening to them is the usual - use strong passwords, and use a password manager to store them; and use a different password for each service on the internet that you use.

We've continued to look out for further issues in the couple of months following the initial report, but haven't seen much in the way of "blatant account reuse" recently. Of course, Accounts being reactivated after many years by the original mapper isn't "account reuse" and is both welcome and surprisingly common.

Private Driveway in the Netherlands

A homeowner in the Netherlands had repeatedly removed a driveway from OSM claiming that it was "illegal" and "not a road"; even after the community had accepted the claim and restored the driveway with access=private, it got removed. Several Dutch community members got involved, long threads were written on the Dutch forum, and legal threats were issued to mappers by the home owner. The DWG intervened asking everyone to calm down, and calmly explained the situation to the homeowner, who promptly threatened to sue the OSMF and demanded to speak to the superviser of the DWG member dealing with the case. The DWG informed the OSMF board of the situation, but was otherwise unfazed. The situation has since calmed down.

This case was unusual in that the homeowner took matters in their own hands to remove data from OSM; a more frequent case is landowners contacting DWG directly and requesting the removal of tracks. DWG will usually, after verifying with local mappers where applicable, mark such tracks with appropriate access tags rather than deleting them, and explain to the complainants that this is the better solution.

List of Cases

closed tickets from previous periods
Created Type Region Action
2017-05-01 user dispute or no response Germany advice given, block issued, reverted
2017-11-10 poor mapping Russia advice given
2019-04-17 vandalism Antarctic block issued, reverted
2019-04-19 poor mapping Saudi Arabia advice given
2019-07-09 request for help or information n/a advice given
2019-07-17 poor mapping UK advice given, changeset commented
2019-07-24 other Nagorno Karabakh advice given
2019-07-27 request for help or information USA advice given, map edited
2019-08-01 misdirected complaint
2019-08-04 other
2019-08-05 user dispute or no response USA advice given, block issued
2019-08-06 other Netherlands advice given, community contacted
2019-08-20* policy violation USA block issued, changeset commented
2019-09-22* user dispute or no response Iran advice given
2019-10-13* user dispute or no response Italy advice given
2019-10-20 other
2019-10-20* other
2019-10-22* spam Singapore advice given, hiding of notes or comments
2019-10-29* other
2019-10-30 poor mapping Syria map edited
2019-11-01 poor mapping Worldwide advice given, block issued, changeset commented, reverted
2019-11-10 copyright Russia
2019-11-10 user dispute or no response
2019-11-13* other
2019-11-14 other
2019-11-15 other
2019-11-17* user dispute or no response Spain advice given, map edited
2019-11-17 user dispute or no response USA advice given, block issued
2019-11-20* other
2019-11-21* poor mapping Worldwide advice given, block issued, changeset commented, map edited, reverted
2019-11-29 copyright Russia block issued, redacted
2019-11-29 user dispute or no response Russia block issued, redacted
2019-12-02 copyright Russia redacted
2019-12-02 copyright Russia block issued, redacted
2019-12-03 user dispute or no response Worldwide advice given, block issued, reverted
2019-12-06 poor mapping Indonesia advice given, block issued
2019-12-07 user dispute or no response Ukraine no action needed
2019-12-10 request for help or information USA advice given, map edited
2019-12-10 other
2019-12-13 request for help or information Russia advice given
2019-12-13 copyright Russia block issued, changeset commented, redacted
2019-12-15* spam Jordan advice given
2019-12-17* other
2019-12-18* other
2019-12-20* poor mapping USA advice given, changeset commented
2019-12-21* other
2019-12-21 request for help or information France advice given
2019-12-21* other
2019-12-24 misdirected complaint USA advice given
2019-12-24 other USA advice given, block issued
2019-12-24* poor mapping Iran advice given
2019-12-24* poor mapping Tunisia advice given
2019-12-24* vandalism Philippines advice given, changeset commented
2019-12-24* poor mapping Colombia advice given
2019-12-24 poor mapping UK advice given, block issued, changeset commented
2019-12-30* user dispute or no response UK advice given
2019-12-30* poor mapping Nicaragua advice given
2019-12-30 poor mapping Worldwide block issued
2019-12-31 other n/a no action needed
2019-12-31 user dispute or no response Russia advice given, block issued
closed tickets from this period
Created Type Region Action
2020-01-01 vandalism Poland, Germany, Italy block issued, changeset commented, map edited, reverted
2020-01-01* user dispute or no response Malaysia advice given
2020-01-01* poor mapping Romania advice given
2020-01-01* user dispute or no response n/a advice given
2020-01-01* poor mapping Vietnam advice given
2020-01-01* user dispute or no response Germany advice given
2020-01-01* poor mapping Norway advice given
2020-01-02 copyright Worldwide changeset commented
2020-01-02* other Ukraine advice given
2020-01-02 request for help or information Mexico hiding of notes or comments
2020-01-02 poor mapping Hungary no action needed
2020-01-03 other
2020-01-03 policy violation France, Spain block issued
2020-01-03 request for help or information Iraq map edited
2020-01-05* other Poland advice given
2020-01-05* user dispute or no response Russia block issued
2020-01-05* poor mapping Russia no action needed
2020-01-05 vandalism USA advice given, block issued, changeset commented
2020-01-06* poor mapping UK block issued, changeset commented, reverted
2020-01-08 misdirected complaint USA advice given
2020-01-09* other Turkey advice given
2020-01-09* other Uzbekistan advice given
2020-01-10* user dispute or no response Russia block issued, redacted
2020-01-10 copyright Worldwide advice given, changeset commented, redacted, reverted
2020-01-10 request for help or information Gaza advice given
2020-01-10 other USA map edited
2020-01-11* other Iran advice given
2020-01-11* poor mapping Iran advice given
2020-01-11* poor mapping Turkey advice given
2020-01-11* poor mapping Worldwide advice given, changeset commented, reverted
2020-01-11* user dispute or no response Sweden advice given
2020-01-11* poor mapping Cuba advice given, hiding of notes or comments
2020-01-11* user dispute or no response India advice given
2020-01-11* user dispute or no response Canada advice given
2020-01-11* user dispute or no response Germany advice given
2020-01-11* other Ukraine advice given
2020-01-12 poor mapping Germany block issued
2020-01-13* other Kyrgyzstan advice given
2020-01-13 request for help or information UK advice given
2020-01-14 3rd party complaint about data Canada no action needed
2020-01-14* user dispute or no response Russia changeset commented
2020-01-14 misdirected complaint USA advice given
2020-01-14 request for help or information USA advice given
2020-01-14 copyright Germany: Hessen advice given
2020-01-14 misdirected complaint Germany: Brandenburg advice given
2020-01-15* other
2020-01-15 user dispute or no response Russia block issued, redacted
2020-01-16 other
2020-01-16* other Ukraine no action needed
2020-01-17 user dispute or no response USA advice given, hiding of notes or comments, other
2020-01-17 privacy issue UK advice given
2020-01-17* poor mapping Iran advice given
2020-01-17* poor mapping Argentina advice given
2020-01-17* poor mapping Iraq advice given
2020-01-17* poor mapping UK hiding of notes or comments
2020-01-17* user dispute or no response France advice given
2020-01-17* user dispute or no response Romania, Cyprus advice given, block issued, changeset commented, reverted
2020-01-17* poor mapping Burkina Faso advice given
2020-01-17* poor mapping Bulgaria advice given
2020-01-17* user dispute or no response Yemen advice given
2020-01-17 user dispute or no response Spain advice given, block issued, changeset commented
2020-01-18 misdirected complaint Germany advice given
2020-01-19* poor mapping France advice given
2020-01-19 misdirected complaint USA advice given
2020-01-19 request for help or information USA advice given, map edited
2020-01-19 misdirected complaint USA advice given
2020-01-19 other Finland no action needed
2020-01-20 vandalism USA block issued, changeset commented, reverted
2020-01-20* poor mapping Venezuela advice given
2020-01-20* user dispute or no response Unknown advice given
2020-01-20* user dispute or no response France hiding of notes or comments
2020-01-20* poor mapping Taiwan advice given
2020-01-20* spam Turkey and Balkans block issued, reverted
2020-01-20* poor mapping UK advice given
2020-01-21* poor mapping Hungary advice given
2020-01-21* poor mapping Algeria advice given
2020-01-21* user dispute or no response Italy advice given
2020-01-21* user dispute or no response Morocco advice given
2020-01-21 policy violation Switzerland redacted
2020-01-21 international dispute Crimea changeset commented
2020-01-22 vandalism Worldwide block issued, changeset commented
2020-01-22 poor mapping RU advice given, changeset commented, reverted
2020-01-23* poor mapping Iraq advice given
2020-01-23* poor mapping USA advice given
2020-01-23* vandalism USA reverted
2020-01-23 vandalism Bahamas reverted
2020-01-23 privacy issue United Kingdom hiding of notes or comments
2020-01-23* poor mapping indonesia advice given
2020-01-23* request for help or information Spain advice given
2020-01-23* user dispute or no response Greenland advice given, changeset commented, reverted
2020-01-24 user dispute or no response Europe block issued
2020-01-24 vandalism France reverted
2020-01-24 poor mapping
2020-01-24* other USA block issued
2020-01-25* user dispute or no response Switzerland advice given
2020-01-25* user dispute or no response Switzerland advice given
2020-01-25 poor mapping Balkans block issued, reverted
2020-01-26 privacy issue Russia block issued, redacted
2020-01-26* poor mapping Egypt advice given
2020-01-26* vandalism Brazil advice given, block issued, reverted
2020-01-26 policy violation Italy advice given
2020-01-26* spam Canada no action needed
2020-01-26* poor mapping Kurdistan advice given
2020-01-27 vandalism USA changeset commented
2020-01-27 misdirected complaint Hungary advice given
2020-01-27 misdirected complaint Hungary advice given, map edited
2020-01-28 privacy issue USA hiding of notes or comments
2020-01-28* other Belarus advice given
2020-01-29 request for help or information Belgium other
2020-01-29 other Russia block issued, redacted
2020-01-29 vandalism UK advice given, reverted
2020-01-30 poor mapping Australia map edited
2020-01-30 request for help or information France advice given
2020-01-30 misdirected complaint France advice given
2020-01-30 international dispute Greece map edited
2020-01-31 vandalism Bahamas block issued, reverted
2020-01-31 request for help or information Worldwide block issued
2020-01-31* other Italy advice given
2020-02-01 3rd party complaint about data Netherlands advice given, block issued, reverted
2020-02-01* poor mapping South Korea advice given
2020-02-01* vandalism Worldwide block issued, reverted
2020-02-01* user dispute or no response Panama advice given
2020-02-01* poor mapping USA advice given
2020-02-01* poor mapping Iran advice given
2020-02-02 poor mapping Russia block issued, reverted
2020-02-02* poor mapping Poland advice given
2020-02-02* poor mapping Germany advice given
2020-02-02* user dispute or no response Czechy block issued, changeset commented
2020-02-02* poor mapping Cyprus block issued
2020-02-02* spam Turkey advice given
2020-02-02* poor mapping Sri Lanka advice given
2020-02-02 poor mapping Germany hiding of notes or comments
2020-02-02 poor mapping n/a no action needed
2020-02-04* other Uzbekistan advice given
2020-02-04 user dispute or no response Hungary advice given
2020-02-05 other USA advice given, map edited
2020-02-05 user dispute or no response Panama advice given, other
2020-02-05* user dispute or no response Russia other
2020-02-05* poor mapping Japan advice given
2020-02-05* poor mapping Iran advice given
2020-02-05* request for help or information Turkey advice given
2020-02-05* poor mapping Myanmar advice given
2020-02-05* user dispute or no response Poland advice given
2020-02-05* poor mapping Iran advice given
2020-02-06 misdirected complaint Bolivia
2020-02-06 request for help or information n/a advice given
2020-02-06 misdirected complaint France advice given
2020-02-06 request for help or information n/a advice given
2020-02-06 user dispute or no response Russia other
2020-02-06 vandalism USA no action needed
2020-02-07 3rd party complaint about data USA no action needed
2020-02-07 vandalism Georgia no action needed
2020-02-07 other Netherlands advice given, map edited
2020-02-07 user dispute or no response Germany block issued
2020-02-07 user dispute or no response Germany no action needed
2020-02-07 user dispute or no response UK advice given, block issued
2020-02-07 privacy issue Russia block issued, redacted
2020-02-07 misdirected complaint USA advice given
2020-02-08 poor mapping Australia reverted
2020-02-08 privacy issue Russia block issued, redacted
2020-02-09 3rd party complaint about data Singapore no action needed
2020-02-09* other Russia no action needed
2020-02-09* poor mapping USA advice given, block issued
2020-02-09 other USA community contacted
2020-02-09* poor mapping Iran advice given
2020-02-09 spam Sweden advice given, changeset commented
2020-02-09* poor mapping Georgia advice given, block issued, map edited
2020-02-09* user dispute or no response France advice given, changeset commented
2020-02-09* poor mapping Libya advice given
2020-02-09* vandalism Korea advice given, reverted
2020-02-10* poor mapping Russia other
2020-02-10* user dispute or no response Unknown no action needed
2020-02-10 poor mapping Switzerland map edited, reverted
2020-02-10 international dispute Israel no action needed
2020-02-11 3rd party complaint about data n/a no action needed
2020-02-11 request for help or information Netherlands advice given
2020-02-11* user dispute or no response Russia block issued
2020-02-11* other USA advice given
2020-02-12 vandalism Cyprus block issued, reverted
2020-02-12 user dispute or no response Guatemala block issued, reverted
2020-02-12* other Russia advice given
2020-02-12* other Iran no action needed
2020-02-12 vandalism Switzerland reverted
2020-02-12 user dispute or no response France advice given
2020-02-13 copyright United Kingdom block issued
2020-02-13 request for help or information Russia advice given
2020-02-13* poor mapping Russia no action needed
2020-02-13* poor mapping Ukraine no action needed
2020-02-13* other Russia advice given
2020-02-13 user dispute or no response Australia advice given
2020-02-14 request for help or information Azerbaijan no action needed
2020-02-15 user dispute or no response Greece changeset commented
2020-02-15* poor mapping Germany advice given
2020-02-15* poor mapping Malta advice given, changeset commented
2020-02-16 other
2020-02-16 privacy issue Russia redacted
2020-02-16 privacy issue Russia redacted
2020-02-16 privacy issue Russia redacted
2020-02-16 poor mapping USA advice given
2020-02-17 poor mapping Russia block issued, reverted
2020-02-17* other Russia advice given
2020-02-17* request for help or information Poland advice given
2020-02-17* user dispute or no response Worldwide advice given
2020-02-17* user dispute or no response Chile advice given
2020-02-17 user dispute or no response Worldwide advice given
2020-02-17* poor mapping Italy advice given
2020-02-17* poor mapping South Korea advice given
2020-02-17 request for help or information South America advice given
2020-02-17* poor mapping Central America advice given
2020-02-17* user dispute or no response Hong Kong advice given
2020-02-17 request for help or information India advice given
2020-02-17 vandalism USA block issued, reverted
2020-02-18 user dispute or no response n/a no action needed
2020-02-18 user dispute or no response Africa block issued
2020-02-18 3rd party complaint about data United Kingdom map edited
2020-02-18* poor mapping Russia no action needed
2020-02-18 privacy issue Russia redacted
2020-02-18 spam n/a hiding of notes or comments
2020-02-19 poor mapping Switzerland advice given
2020-02-19 copyright Germany changeset commented
2020-02-19 spam United Kingdom block issued
2020-02-20* poor mapping Russia block issued, reverted
2020-02-21* other France advice given
2020-02-21* other Spain advice given
2020-02-21 privacy issue Russia redacted
2020-02-21 privacy issue Russia block issued, redacted
2020-02-21 privacy issue Russia redacted
2020-02-21 poor mapping Russia block issued, reverted
2020-02-21 copyright UK: Scotland advice given, changeset commented
2020-02-21* other Europe block issued, changeset commented
2020-02-21 privacy issue Russia redacted
2020-02-21 policy violation Gambia block issued, reverted
2020-02-22 privacy issue Russia redacted
2020-02-22 privacy issue Russia redacted
2020-02-22* other Turkey advice given
2020-02-22 privacy issue Russia redacted
2020-02-22 vandalism Switzerland changeset commented
2020-02-22 user dispute or no response New Zealand advice given
2020-02-23 privacy issue Russia redacted
2020-02-23 privacy issue Russia redacted
2020-02-23 copyright Russia redacted
2020-02-23 privacy issue Russia redacted
2020-02-23 privacy issue Russia redacted
2020-02-23 privacy issue Russia redacted
2020-02-24 international dispute Ukraine advice given
2020-02-24* other France advice given
2020-02-25 copyright Russia changeset commented, redacted
2020-02-25 copyright Russia redacted
2020-02-26 user dispute or no response USA no action needed
2020-02-26* poor mapping Ukraine block issued
2020-02-26 request for help or information USA advice given
2020-02-27 request for help or information Bulgaria hiding of notes or comments
2020-02-27* poor mapping Russia no action needed
2020-02-27 user dispute or no response UK advice given
2020-02-27 international dispute Africa block issued, reverted
2020-02-27 misdirected complaint USA advice given
2020-02-27* request for help or information Belgium advice given
2020-02-27* user dispute or no response China advice given
2020-02-27* vandalism USA block issued
2020-02-27* user dispute or no response China block issued, changeset commented
2020-02-27* poor mapping USA advice given
2020-02-27* user dispute or no response Spain advice given, changeset commented
2020-02-27* user dispute or no response Iran advice given
2020-02-28* vandalism Iran block issued
2020-02-28* user dispute or no response Romania advice given
2020-02-28 user dispute or no response Australia advice given, changeset commented
2020-02-28 request for help or information advice given
2020-03-01* user dispute or no response Iran advice given, changeset commented
2020-03-01* user dispute or no response Sri Lanka block issued
2020-03-01* policy violation USA advice given
2020-03-01 vandalism Russia block issued, reverted
2020-03-01 poor mapping Russia block issued, reverted
2020-03-01 international dispute Azerbaijan advice given, block issued, changeset commented, community contacted, map edited, reverted
2020-03-03* poor mapping French Polynesia advice given
2020-03-03* poor mapping France advice given
2020-03-05 user dispute or no response Korea block issued
2020-03-05* other France advice given
2020-03-05 poor mapping Bosnia changeset commented
2020-03-05 international dispute Armenia advice given
2020-03-05* poor mapping Italy advice given
2020-03-05* user dispute or no response Saudi Arabia advice given
2020-03-05* vandalism France advice given
2020-03-06* user dispute or no response Serbia block issued, changeset commented, reverted
2020-03-06* poor mapping Brazil advice given
2020-03-06* other Russia advice given
2020-03-06 misdirected complaint France other
2020-03-07* user dispute or no response Brazil no action needed
2020-03-07* poor mapping Brazil no action needed
2020-03-07* poor mapping Brazil no action needed
2020-03-07* user dispute or no response USA changeset commented
2020-03-07* vandalism South Korea advice given
2020-03-07* user dispute or no response France advice given
2020-03-07* poor mapping Brazil block issued
2020-03-07 international dispute India advice given
2020-03-08* user dispute or no response Brazil advice given
2020-03-08* poor mapping Iran advice given
2020-03-08 international dispute Korea block issued, reverted
2020-03-09* poor mapping Thailand advice given
2020-03-09 poor mapping Japan block issued, reverted
2020-03-10 user dispute or no response Italy block issued
2020-03-10 international dispute Cyprus advice given
2020-03-10 other Russia no action needed
2020-03-11 poor mapping Democratic Republic of the Congo map edited, reverted
2020-03-11 other USA map edited
2020-03-12 vandalism Estonia, Latvia, Lithuania
2020-03-12* poor mapping France advice given
2020-03-12* user dispute or no response Russia no action needed
2020-03-12* poor mapping Iran advice given
2020-03-12 vandalism Uzbekistan map edited
2020-03-12 other USA advice given
2020-03-14 vandalism UK block issued, reverted
2020-03-14* poor mapping Spain advice given, block issued
2020-03-14* poor mapping Europe reverted
2020-03-14* user dispute or no response Iran advice given
2020-03-14* vandalism France hiding of notes or comments
2020-03-15 user dispute or no response USA block issued
2020-03-15* copyright Chile block issued
2020-03-15* poor mapping Philippines advice given, block issued, changeset commented, community contacted
2020-03-15* user dispute or no response Saudi Arabia hiding of notes or comments
2020-03-15* poor mapping Iran advice given
2020-03-15* poor mapping Brazil block issued, map edited
2020-03-15* vandalism France advice given, block issued, reverted
2020-03-15* user dispute or no response Japan advice given, block issued
2020-03-15 copyright Russia redacted
2020-03-15 user dispute or no response USA advice given
2020-03-15* poor mapping Turkey advice given
2020-03-16 user dispute or no response Greece advice given, changeset commented, reverted
2020-03-17 spam Russia no action needed
2020-03-17 user dispute or no response Germany changeset commented
2020-03-18 3rd party complaint about data USA advice given, map edited
2020-03-18 request for help or information n/a no action needed
2020-03-19* poor mapping Canada advice given
2020-03-19* poor mapping Iran advice given
2020-03-19* request for help or information France advice given
2020-03-19* poor mapping USA advice given
2020-03-20 misdirected complaint USA advice given
2020-03-20 user dispute or no response USA advice given, changeset commented
2020-03-22 request for help or information Worldwide advice given
2020-03-22 poor mapping Australia block issued, changeset commented
2020-03-23 policy violation USA changeset commented
2020-03-23* poor mapping Brazil advice given
2020-03-23* request for help or information Brazil advice given
2020-03-23* request for help or information Indonesia advice given
2020-03-23* vandalism China advice given
2020-03-23 user dispute or no response USA advice given, block issued, changeset commented
2020-03-23 3rd party complaint about data USA map edited
2020-03-25 privacy issue Netherlands hiding of notes or comments
2020-03-25 poor mapping Worldwide block issued, changeset commented
2020-03-25 misdirected complaint Paraguay advice given
2020-03-26 user dispute or no response Spain changeset commented
2020-03-26* privacy issue France hiding of notes or comments
2020-03-26 other USA advice given, map edited
2020-03-27* poor mapping France advice given
2020-03-27* user dispute or no response Iran advice given
2020-03-27 user dispute or no response Saudi Arabia advice given
2020-03-27* user dispute or no response Saudi Arabia advice given
2020-03-27* user dispute or no response Mexico advice given
2020-03-27* poor mapping Mexico advice given
2020-03-27* vandalism France reverted
2020-03-28* request for help or information Brazil advice given
2020-03-28 policy violation Russia changeset commented, redacted
2020-03-28 international dispute Azerbaijan advice given
2020-03-28 request for help or information UK hiding of notes or comments
2020-03-29 user dispute or no response USA advice given
2020-03-29 misdirected complaint London, England advice given, no action needed
2020-03-29 vandalism USA block issued, changeset commented, reverted
2020-03-30* policy violation Russia changeset commented, redacted
2020-03-30 other
2020-03-30 vandalism Libya reverted
2020-03-30 poor mapping Russia advice given, block issued, changeset commented
2020-03-30 3rd party complaint about data England community contacted, map edited
2020-03-30* poor mapping Iraq reverted
2020-03-30 user dispute or no response Poland reverted
2020-03-31 request for help or information n/a advice given
2020-03-31* other Ukraine advice given
2020-03-31 misdirected complaint n/a advice given, no action needed

* an asterisk behind the date marks tickets that were created from web site "issues".