Data Working Group/DWG Activity Report Q4 2021

From OpenStreetMap Foundation


DWG activity report for Q4, 2021

Statistics

Dwg-cases-q4-2021.png

390 tickets were created in OTRS in this quarter (92 of these were copied from the web site issue tracker). Issues of minor importance are sometimes handled directly in the web site issue tracker and will therefore not be counted.

A total of 854 messages were received in the context of these tickets, and 1076 messages and memos were written by DWG members.

37 tickets were follow-on tickets to older issues, 59 were discarded as spam. 253 tickets created in this quarter were closed, and additionally, 142 tickets from previous periods were closed.

The median time for the first (non-automated) response to tickets was 12 hours.

15 DWG members were active in the quarter (88% of cases were handled by the five busiest members).

The majority of tickets were handled in English (316), but we also used the languages Dutch (25), Spanish (17), German (13), Russian (11), and Danish (5). (We will also often include auto-translated versions of English messages in responses.)

Generally, all these numbers should be taken with a grain of salt because edge cases can be mis-counted in our statistics. Also, due to reorganisation or cleaning out of old information, it is possible that previous quarters shown in the above graph differ slightly from the numbers published at the time.

Comment and Notable Issues

Etiquette issues (again)

Following on from https://dwg.osmfoundation.org/wiki/Activity_Reports_Pre-Publication/Q4_2021#Comment_and_Notable_Issues we had more of these this quarter too. One example was a mapper who simply wasn't treating those that they were engaging with in OSM with basic respect ("assume good faith") etc.

Organised retail mapping in the USA

This is something of a recurring issue - amembers of a team making "contributions" to US retail that often start with deleting all previous edits in an area by previous members of that team and others, and then re-adding the same or different points (with no source information). Our attempts to communicate with these mappers have been mostly unsuccessful. In several cases we've had to revert because (a) previous data (including from survey) was lost and (b) we have literally no idea what the source, licence, or accuracy of the data was.

Poor quality "AI" edits in mountainous areas of Ukraine

The DWG received complaints from hikers and other users of OSM, particularly in the Carpathian Mountains in the southwest, that OSM's map contained things mapped as roads that simply were not even tracks. Some were gaps in the forest created temporarily by logging vehicles; some were actually streams. The problem was that one particular mapper was taking "MapWithAI" suggestions based on old, poor-quality imagery too literally and not spending the time to analyse what they were actually looking at. The mapper was actually part of an organised editing team, and the resolution here involved asking that company to help with the clean-up - a significant quantity of data was affected and we wanted to "map it properly" not "revert everything".

Poor quality tasks.hotosm.org descriptions

The problem here that new mappers were asked by a task on tasks.hotosm.org to use a particular changeset comment, which unfortunately contained only hashtags there was no other information such as "mapping $infrastructure in $place using $source" or similar. Numerous attempts to get this changed met with no response.

Golf course mapping

It appears that a popular golf simulator game uses OSM data, and even gives users the option to export data from OSM and load it into the game. This has led to a number of golf-related contributions in OSM which would normally be welcome, however due to misleading instructions by various enthusiasts online, these mappers have often been driving to mis-map things for the game, frequently transforming all highway=* objects in and around the golf course to cart paths. Not being interested in OSM other than as a data source for their game, these users often lack the responsibility we expect from our mappers. This has necessitated numerous discussions, reverts, and user blocks, and a wiki page has been set up here: https://wiki.openstreetmap.org/wiki/Problematic_mapping/golf


List of Cases

closed tickets from previous periods
Created Type Region Action
2017-08-01 10:44 other reverted
2018-03-10 17:19 other
2018-10-10 22:16 other Germany
2018-10-31 15:06 copyright Laos changeset commented
2019-06-12 12:17 3rd party complaint about data Myanmar no action needed
2019-06-17 12:57 user dispute or no response USA block issued, changeset commented, reverted
2019-08-28 11:39 other Hong Kong
2019-09-01 11:55 user dispute or no response Australia changeset commented, community contacted
2020-03-15 05:01 user dispute or no response USA advice given, block issued
2020-05-02 18:40 copyright Germany changeset commented
2020-05-20 07:41 copyright Indonesia advice given, changeset commented
2020-05-23 21:31 poor mapping Hungary block issued
2020-05-26 11:36 poor mapping Philippines no action needed
2020-05-29 10:55 poor mapping Vietnam block issued
2020-06-30 22:23 user dispute or no response Spain block issued
2020-07-01 18:45* user dispute or no response Spain advice given
2020-07-01 20:36 3rd party complaint about data French Guiana community contacted, map edited
2020-08-12 16:00 misdirected complaint USA advice given, no action needed
2020-08-23 20:17 policy violation Canada reverted
2020-10-21 11:21 other Japan no action needed
2020-10-28 13:21* poor mapping Nagorno-Karabakh block issued
2020-11-14 19:15 vandalism USA advice given, block issued
2020-11-26 22:47 user dispute or no response Ukraine no action needed
2020-12-03 09:36 policy violation India reverted
2020-12-07 10:55 request for help or information Nagorno Karabakh advice given
2020-12-29 14:06 other Poland block issued, reverted
2021-01-09 13:32 poor mapping United Kingdom no action needed
2021-01-09 20:30 policy violation Worldwide advice given, changeset commented
2021-01-17 18:23 policy violation Germany no action needed
2021-01-21 19:15 other India advice given
2021-02-13 17:26 other India no action needed
2021-02-18 19:57 copyright Panama no action needed
2021-02-21 09:41 user dispute or no response USa no action needed
2021-02-25 11:57 other Kazakhstan no action needed
2021-03-12 15:39* other USA block issued
2021-03-13 13:34 user dispute or no response USA advice given, block issued, community contacted, map edited, reverted
2021-03-14 19:39 other NL advice given
2021-04-07 17:24 user dispute or no response Switzerland changeset commented
2021-05-05 12:58* other Canada advice given
2021-05-13 08:43 other Lithuania advice given
2021-05-15 13:31 user dispute or no response South Korea advice given
2021-05-17 12:05* other USA advice given
2021-05-19 09:12* other Australia block issued
2021-05-19 18:46 user dispute or no response Italy no action needed
2021-05-20 17:52 other USA no action needed
2021-06-08 05:42 policy violation Germany advice given
2021-06-09 18:40 user dispute or no response Lithuania changeset commented
2021-06-18 18:13 vandalism Atlantic Ocean block issued
2021-06-18 18:37* poor mapping India advice given, changeset commented
2021-06-21 13:02 request for help or information Sweden advice given
2021-06-28 20:13 request for help or information advice given
2021-07-03 12:30 poor mapping Spain advice given, changeset commented
2021-07-04 08:17 international dispute India advice given
2021-07-08 13:33 user dispute or no response Ukraine advice given, block issued
2021-07-08 15:56 other Ukraine block issued, changeset commented
2021-07-09 08:11 copyright Philippines advice given, reverted
2021-07-09 15:51 request for help or information advice given
2021-07-13 13:55* poor mapping Spain advice given, block issued
2021-07-14 01:40 poor mapping China advice given
2021-07-15 08:45 policy violation Illes Balears (Spain) changeset commented
2021-07-15 11:18* other Vietnam block issued
2021-07-16 23:25 misdirected complaint n/a advice given
2021-07-17 00:11* poor mapping Iran advice given
2021-07-17 08:13* other Australia advice given
2021-07-17 11:06 other Ukraine advice given
2021-07-18 23:16 poor mapping India changeset commented, reverted
2021-07-19 18:13 policy violation USA advice given
2021-07-26 08:03 other Italy block issued, changeset commented, reverted
2021-07-26 12:43* other NL advice given
2021-07-27 22:53* poor mapping USA block issued, map edited, reverted
2021-07-30 09:46* other USA block issued
2021-08-02 08:30* other Spain advice given
2021-08-02 16:57* poor mapping Brazil
2021-08-04 01:07 other Brazil no action needed
2021-08-09 12:00 misdirected complaint Cyprus advice given
2021-08-11 23:50 user dispute or no response Mexico block issued
2021-08-12 13:14 user dispute or no response Latvia advice given
2021-08-14 08:32* spam Canada block issued, hiding of notes or comments
2021-08-21 14:20 request for help or information other
2021-08-23 09:28 request for help or information Sweden advice given
2021-08-23 20:09 user dispute or no response Panamá other
2021-08-27 10:42* poor mapping Worldwide block issued
2021-08-30 16:02* user dispute or no response France other
2021-08-31 20:09 policy violation Austria;Italy;Switzerland;Germany no action needed
2021-09-01 10:15 other Various changeset commented
2021-09-02 17:03* vandalism Worldwide block issued
2021-09-06 08:23 request for help or information Turkey advice given
2021-09-06 22:11 request for help or information Italy advice given
2021-09-07 10:11 vandalism China block issued
2021-09-07 15:18 request for help or information Illes Balears (Spain) community contacted
2021-09-09 13:17 request for help or information Jordan advice given
2021-09-12 11:37 poor mapping USA advice given, block issued, changeset commented
2021-09-12 14:26* user dispute or no response Australia block issued
2021-09-13 01:59* user dispute or no response Russia no action needed
2021-09-13 12:25 3rd party complaint about data DE: Niedersachsen advice given, map edited
2021-09-15 06:13 privacy issue Bulgaria advice given
2021-09-15 13:50 international dispute Armenia advice given
2021-09-16 12:37 poor mapping Italy; France; GB advice given, block issued, changeset commented, community contacted
2021-09-18 02:24 other Dominican Republic no action needed
2021-09-18 20:18 misdirected complaint n/a advice given
2021-09-20 12:11 user dispute or no response Japan block issued
2021-09-20 12:39 other Switzerland no action needed
2021-09-20 21:50 other Australia advice given
2021-09-20 22:14 user dispute or no response New Zealand advice given, community contacted
2021-09-21 10:11 policy violation Italy no action needed
2021-09-21 13:52 other USA no action needed
2021-09-22 04:32 request for help or information UAE advice given
2021-09-22 14:25 3rd party complaint about data Italy advice given, map edited
2021-09-22 17:00 other Panama changeset commented
2021-09-22 18:22 3rd party complaint about data Perú no action needed
2021-09-22 18:38 misdirected complaint
2021-09-22 21:32 user dispute or no response New Zealand changeset commented
2021-09-23 02:08* other Russia block issued
2021-09-23 02:32* user dispute or no response Uzbekistan advice given
2021-09-23 12:33 poor mapping Germany block issued, map edited
2021-09-23 16:09* user dispute or no response Perú block issued
2021-09-23 22:47* user dispute or no response
2021-09-24 12:50 other n/a other
2021-09-24 13:29 request for help or information Sweden advice given
2021-09-25 18:26 request for help or information USA advice given
2021-09-25 20:41* spam UK no action needed
2021-09-25 20:48 user dispute or no response Iraq advice given, changeset commented
2021-09-25 21:09* misdirected complaint Norway advice given
2021-09-25 21:35* poor mapping USA no action needed
2021-09-25 21:48* user dispute or no response France advice given
2021-09-25 21:56* international dispute South Korea no action needed
2021-09-25 22:07* user dispute or no response USA no action needed
2021-09-25 22:52* vandalism Poland no action needed
2021-09-25 23:15* poor mapping Poland block issued
2021-09-25 23:50* poor mapping
2021-09-26 10:57 poor mapping Russia block issued, changeset commented
2021-09-27 00:02 other ? advice given
2021-09-27 08:55 poor mapping Perú advice given
2021-09-27 12:55 3rd party complaint about data DE advice given, map edited
2021-09-28 07:59 user dispute or no response UK advice given, changeset commented
2021-09-28 11:51* poor mapping Canada advice given
2021-09-28 13:49* poor mapping Germany advice given
2021-09-29 09:35 other Sweden advice given, map edited
2021-09-29 10:26 vandalism Ukraine no action needed
2021-09-29 10:50 3rd party complaint about data Belgium map edited
2021-09-30 08:38 other Australia advice given
2021-09-30 18:47* other World reverted
closed tickets from this period
Created Type Region Action
2021-10-01 01:28 misdirected complaint Australia advice given
2021-10-01 03:55 3rd party complaint about data Australia advice given
2021-10-01 12:16 poor mapping Worldwide advice given, changeset commented
2021-10-02 09:27 other
2021-10-03 12:47 international dispute India advice given
2021-10-03 20:30 other
2021-10-04 08:10* other Ukraine advice given
2021-10-05 10:21 misdirected complaint UK advice given
2021-10-05 18:18 other Spain block issued
2021-10-05 18:30 request for help or information CZ advice given
2021-10-06 07:10 poor mapping Uzbekistan block issued
2021-10-06 09:38 other ? advice given
2021-10-06 09:46* user dispute or no response Russia map edited, other
2021-10-06 19:16 other USA advice given
2021-10-07 00:50 3rd party complaint about data USA map edited
2021-10-07 04:51 other India changeset commented, community contacted
2021-10-08 10:20 3rd party complaint about data France map edited
2021-10-08 10:27* spam USA block issued, reverted
2021-10-08 11:50 user dispute or no response Saudi Arabia advice given
2021-10-08 12:01* user dispute or no response Italy advice given
2021-10-08 15:57 policy violation India advice given, community contacted, reverted
2021-10-08 17:00* poor mapping Brazil advice given, block issued, redacted
2021-10-08 17:56 poor mapping USA block issued, changeset commented, reverted
2021-10-08 18:24 poor mapping Philippines no action needed
2021-10-08 18:36 vandalism Poland block issued, reverted
2021-10-08 18:45 user dispute or no response China no action needed
2021-10-08 19:38 vandalism rRan map edited
2021-10-08 19:46 user dispute or no response Nicaragua block issued
2021-10-09 12:20 poor mapping Worldwide changeset commented
2021-10-09 12:39 poor mapping Brazil advice given
2021-10-10 11:29 request for help or information UK advice given, map edited
2021-10-11 14:11 poor mapping Ukraine advice given, block issued, changeset commented, community contacted
2021-10-12 07:13* other Unknown no action needed
2021-10-12 10:11 privacy issue no action needed
2021-10-12 13:50 poor mapping Thailand no action needed
2021-10-12 15:28* other Ireland advice given, block issued
2021-10-13 08:35 other UK advice given
2021-10-13 13:11 user dispute or no response Germany block issued
2021-10-13 21:31 other Iran no action needed
2021-10-14 06:12 other Australia no action needed
2021-10-14 11:14* poor mapping Russia changeset commented
2021-10-14 21:44 copyright Australia no action needed
2021-10-15 13:22 other US block issued
2021-10-16 11:09 poor mapping Sweden block issued, changeset commented
2021-10-16 11:15 poor mapping Israel, Iraq advice given, block issued, changeset commented
2021-10-16 11:52* poor mapping Worldwide changeset commented
2021-10-16 12:56* poor mapping Slovakia no action needed
2021-10-16 16:52 poor mapping
2021-10-16 17:44 request for help or information Turkey no action needed
2021-10-16 18:25 other
2021-10-16 19:44 other Argentina block issued, changeset commented
2021-10-18 12:18 other Indonesia advice given
2021-10-18 12:50 copyright United Kingdom no action needed
2021-10-18 14:58 other Norway other
2021-10-19 02:23* poor mapping Russia changeset commented
2021-10-19 11:39* poor mapping Russia changeset commented, map edited, other, reverted
2021-10-20 20:06 user dispute or no response Russia block issued
2021-10-21 02:01 poor mapping Argentina block issued, reverted
2021-10-21 05:13 misdirected complaint Unknown advice given
2021-10-21 08:22 user dispute or no response India advice given
2021-10-21 13:51* vandalism USA block issued, reverted
2021-10-21 17:41 other Germany reverted
2021-10-21 18:29* other New Zealand other
2021-10-22 07:17 other US advice given
2021-10-22 09:24 other USA map edited
2021-10-22 11:31* other Chili advice given
2021-10-22 11:56 international dispute Greece advice given
2021-10-22 15:32 vandalism USA block issued
2021-10-23 17:15* other US advice given, block issued, reverted
2021-10-23 17:46* other US advice given, block issued
2021-10-23 19:27 misdirected complaint Uruguay advice given
2021-10-24 12:46 user dispute or no response UK advice given, changeset commented
2021-10-25 02:59 misdirected complaint n/a advice given
2021-10-25 11:47 other US advice given
2021-10-25 19:22* poor mapping Ukraine advice given
2021-10-26 07:06* vandalism Nagorno-Karabakh block issued
2021-10-26 09:52 international dispute
2021-10-26 10:16 international dispute
2021-10-26 10:19 international dispute Worldwide no action needed
2021-10-26 13:52 misdirected complaint Sweden advice given
2021-10-26 16:21 request for help or information USA no action needed
2021-10-27 14:06 user dispute or no response USA advice given, block issued, changeset commented
2021-10-27 18:35 user dispute or no response China reverted
2021-10-28 09:34 other Philippines redacted
2021-10-29 09:58* other Italy reverted
2021-10-29 10:45 international dispute Ukraine advice given
2021-10-29 16:06 misdirected complaint USA no action needed
2021-10-29 17:44* other United Arab Emirates advice given, block issued
2021-10-29 19:12 other USA advice given, block issued
2021-10-30 13:46 request for help or information Iran hiding of notes or comments
2021-10-30 23:19 poor mapping Philippines changeset commented
2021-11-01 05:35* vandalism South Korea changeset commented, reverted
2021-11-01 08:22 other Bolivia advice given
2021-11-01 10:07 other
2021-11-01 13:45 request for help or information n/a advice given
2021-11-02 19:54 vandalism Germany reverted
2021-11-03 08:01 other USA block issued
2021-11-03 10:07 poor mapping USA advice given, block issued, changeset commented, map edited, reverted
2021-11-03 15:39 poor mapping Russia block issued, changeset commented, reverted
2021-11-05 09:04 vandalism block issued
2021-11-05 10:25 misdirected complaint Spain advice given
2021-11-05 12:35* other USA advice given
2021-11-05 12:44* other World block issued
2021-11-05 12:59* other USA block issued
2021-11-05 16:38 other Perú changeset commented
2021-11-05 17:03 user dispute or no response Perú advice given, changeset commented
2021-11-06 08:19* user dispute or no response Russia no action needed
2021-11-06 13:14 policy violation Worldwide changeset commented
2021-11-07 12:48 policy violation Germany block issued
2021-11-07 12:56 3rd party complaint about data USA map edited
2021-11-07 21:35 other Slovakia block issued
2021-11-08 01:24 other
2021-11-08 11:21 vandalism UK block issued, redacted
2021-11-08 13:23 other USA advice given, block issued
2021-11-08 16:24 international dispute Morocco advice given
2021-11-08 23:16 policy violation USA changeset commented, reverted
2021-11-09 11:30 request for help or information Chad reverted
2021-11-11 02:21* poor mapping Russia advice given
2021-11-12 16:00 other US block issued
2021-11-13 10:19 policy violation
2021-11-13 10:41* poor mapping Iran advice given
2021-11-13 12:48* poor mapping USA advice given
2021-11-13 12:57 other Italy advice given
2021-11-14 11:49 vandalism USA redacted, reverted
2021-11-15 07:44 other
2021-11-15 20:32* other USA advice given
2021-11-16 08:48* other België advice given
2021-11-16 18:33* other Poland block issued
2021-11-17 08:13* other Iran advice given
2021-11-17 17:09 user dispute or no response Russia block issued
2021-11-17 18:54* other USA advice given, block issued
2021-11-17 20:39 user dispute or no response Russia changeset commented
2021-11-18 18:09 other USA advice given
2021-11-18 18:55* other USA advice given
2021-11-19 10:19* other USA advice given
2021-11-19 12:34 other Australia other
2021-11-19 13:14 user dispute or no response USA advice given, hiding of notes or comments
2021-11-20 03:10* user dispute or no response Russia no action needed
2021-11-20 16:03 poor mapping Finland advice given, changeset commented, reverted
2021-11-21 12:13 other Philipines advice given, block issued, reverted
2021-11-21 17:38 international dispute China reverted
2021-11-22 09:55* other world block issued, reverted
2021-11-22 10:42* poor mapping Russia advice given, changeset commented
2021-11-23 10:52 3rd party complaint about data Greece advice given
2021-11-23 18:28* other Iran advice given
2021-11-23 19:38 other Ukraine reverted
2021-11-24 02:22* user dispute or no response Russia no action needed
2021-11-24 15:19 poor mapping
2021-11-24 16:27* other Saudi Arabia advice given, changeset commented
2021-11-24 18:19 user dispute or no response Spain advice given, changeset commented, community contacted
2021-11-25 09:23 poor mapping USA block issued, changeset commented
2021-11-25 14:01* other Africa advice given, block issued
2021-11-25 16:16 request for help or information Austria advice given
2021-11-25 18:05 other NL advice given
2021-11-25 18:12 other Tanzania advice given, block issued
2021-11-26 17:03* poor mapping Russia block issued
2021-11-27 08:42 vandalism Ukraine advice given, block issued
2021-11-27 12:29* other Africa advice given, block issued
2021-11-27 17:15 other world advice given
2021-11-28 00:26 other
2021-11-28 03:04 other New Zealand advice given
2021-11-28 15:16 other Russia other
2021-11-29 01:43* vandalism Worldwide block issued, reverted
2021-11-29 09:14 poor mapping Russia
2021-11-29 18:33* other Venezuela block issued
2021-11-29 21:51 other Mexico advice given, reverted
2021-11-30 02:52 other Uzbekistan advice given
2021-11-30 13:54 policy violation USA block issued, reverted
2021-11-30 21:06 misdirected complaint USA advice given
2021-12-01 06:42 other unknown advice given
2021-12-01 11:49 international dispute
2021-12-01 16:09 international dispute Greece advice given
2021-12-01 16:49 other
2021-12-02 11:03 other
2021-12-02 19:11* other World advice given
2021-12-03 01:23 other USA advice given, block issued
2021-12-03 02:19 other
2021-12-03 12:32 request for help or information Brazil advice given
2021-12-03 13:24 request for help or information Greece advice given
2021-12-06 13:05* other Singapore block issued, reverted
2021-12-06 16:43 poor mapping
2021-12-06 23:12 vandalism USA block issued, reverted
2021-12-07 01:00 user dispute or no response Uzbekistan block issued
2021-12-07 01:38* user dispute or no response Azerbaijan advice given
2021-12-07 07:37 other Austria no action needed
2021-12-07 08:18 other Phillippines block issued, reverted
2021-12-07 08:41 other n/a advice given
2021-12-07 14:56 3rd party complaint about data US: CA advice given, map edited
2021-12-07 15:27 other
2021-12-08 10:28* other Russia advice given, block issued
2021-12-08 10:45* spam France advice given
2021-12-08 10:56 user dispute or no response Italy advice given, block issued, reverted
2021-12-08 12:48* vandalism Iran block issued, reverted
2021-12-08 22:04 other
2021-12-09 09:27* other Ukrain advice given, block issued
2021-12-09 14:05* vandalism India no action needed
2021-12-09 17:06 poor mapping USA block issued, map edited
2021-12-09 19:33 other
2021-12-10 00:41 other Falkland Islands no action needed
2021-12-10 04:04* other USA block issued
2021-12-10 04:13* other Iran advice given, block issued
2021-12-10 04:22* other Russia block issued
2021-12-10 05:24 vandalism USA reverted
2021-12-10 05:40 vandalism USA no action needed
2021-12-10 08:40 other
2021-12-11 00:14 other
2021-12-11 16:14* poor mapping Poland no action needed
2021-12-11 16:32* poor mapping South Korea map edited, reverted
2021-12-11 17:42 user dispute or no response Poland advice given
2021-12-13 03:05* other Germany advice given
2021-12-13 03:09 user dispute or no response Russia block issued, map edited
2021-12-13 06:14 other
2021-12-13 07:18 other
2021-12-13 10:55 other Australia advice given
2021-12-13 13:27* user dispute or no response Spain advice given, block issued
2021-12-14 15:16 other USA block issued
2021-12-14 19:06 international dispute China advice given
2021-12-14 20:55 international dispute Crimea advice given
2021-12-14 20:57* other Algeria advice given
2021-12-15 05:07 other
2021-12-15 18:08 vandalism USA changeset commented, map edited
2021-12-16 12:18* other Iran advice given, block issued
2021-12-16 19:10 vandalism USA block issued
2021-12-17 08:56 international dispute
2021-12-17 08:56 request for help or information Bosnia-Herzegovina advice given
2021-12-17 14:52* poor mapping Russia no action needed
2021-12-17 17:22* user dispute or no response USA advice given
2021-12-17 18:21* user dispute or no response Spain advice given, block issued
2021-12-18 10:14* other Germany advice given
2021-12-20 14:34 request for help or information Taiwan hiding of notes or comments
2021-12-20 17:16 user dispute or no response Spain advice given, block issued
2021-12-21 14:23* other Luxembourg advice given, block issued, reverted
2021-12-21 18:15 request for help or information Israel changeset commented, community contacted
2021-12-21 18:15* request for help or information Iraq changeset commented
2021-12-22 00:17 request for help or information Canafa advice given
2021-12-23 12:20 international dispute Iraq advice given
2021-12-23 12:51* user dispute or no response Iran block issued
2021-12-23 13:18* user dispute or no response Libya advice given
2021-12-24 12:15* request for help or information UK advice given
2021-12-25 02:54 other
2021-12-25 11:34 other
2021-12-26 16:59 privacy issue Germany redacted
2021-12-28 18:01* user dispute or no response Argentina block issued
2021-12-29 03:17* user dispute or no response Uzbekistan no action needed
2021-12-29 05:06* user dispute or no response Russia changeset commented
2021-12-29 07:26 request for help or information UAE advice given
2021-12-29 10:38* poor mapping Ukraine advice given, reverted
2021-12-29 16:08* user dispute or no response Russia other
2021-12-30 00:18 misdirected complaint USA advice given
2021-12-30 18:42 user dispute or no response Germany block issued
2021-12-30 19:07 policy violation world-wide reverted
2021-12-31 00:15* user dispute or no response Ukraine changeset commented
2021-12-31 15:04 user dispute or no response Argentina block issued

* an asterisk behind the date marks tickets that were created from web site "issues".