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Communication Working Group: Difference between revisions

→‎Overview: updated language and membership list
(→‎Overview: updated language and membership list)
== Overview ==
 
The Communication Working Group (CWG) is an important voice for the OSM Foundation and community. It communicates about OSM on the OSM blog and social media channels, serves as a point of contact for external inquiries, and supports the OSMF Board's public-facing communications.
 
=== Primary Goals ===
== Content Pillars ==
 
The following content pillars are based on the CWG's goals:.
 
{| class="wikitable"
|+
|+ Caption text
|-
! Content Pillar !! Group Most Likely to Contribute !! Examples
| Support fundraising || Board, CWG, fundraising committee || social media fundraising campaigns, improvements to giving pages and wikis, communications about corporate memberships and to corporate members, such as: [https://blog.openstreetmap.org/2023/05/02/ethical-guidelines-for-fundraising-at-the-openstreetmap-foundation Ethical Considerations for Fundraising]
|-
| Support communications about corporate members || Advisory Boardcommittee coordinator, Board || new corporate members, corporate contributions, such as: [https://blog.openstreetmap.org/2023/09/08/osm-foundation-announces-new-membership-guidelines-for-corporate-sponsorship OSMF Announces New Corporate Membership Guidelines]
|-
|}
 
Ideally, content produced or amplified by the CWG is evenly distributed across the pillars over the course of a year. The caveat is that some seasons are busier for some topics than others, e.g. board elections season or around OSM's birthday.
 
 
== Content Production, Translation & Ethical Considerations ==
 
==== Sourcing Stories ====
* OSM'ers are able to submit drafts of blog or social media posts or requests for blog or social media posts to be written and published by creating a Gitlab ticket or, if necessary, by emailing communication - at - osmfoundation.org.
 
* Members of the CWG also propose story ideas and draft/publish posts based on their knowledge of OSM events and topics. The [https://weeklyosm.eu Weekly OSM], [https://en.osm.town/home OSM on Mastodon], and [https://twitter.com/i/lists/718882245956780034 this list] and [https://twitter.com/i/lists/718572139960512512 this list] on X are also sources of content about the OSM community that may be amplified or used as a source for a post.
 
==== Writing, Editing and Publishing Stories ====
* Stories and requests for social media messages come in via the CWG email and other sources and are ticketed in Gitlab. Individual CWG members volunteer to write blog and/or social media posts, or both. The CWG reserves the right to edit any content that is submitted by the requester for grammar, clarity, and cogencyclarity.
 
* Individual CWG members also volunteer to reply to inquiries sent to press - at - osmfoundation.org.
 
==== Proposed Improvements (in 2024) ====
 
* Create a centrally located submission form that makes it easier for OSM'ers to share ideas, links, and drafts of content. Consider partnering with WeeklyOSM and/or other communicators in OSM to help make it easier to share OSM stories.
 
=== Translation ===
When selecting and creating content, the CWG tries to ensure that the global OSM project and community are well-represented.
 
* Find a balance between the many OSM topics: ideally, 15 - 25 % of posts from each content pillar on a semi-annual and annual basis
* Represent the global community, including underrepresented voices and regions; unique or unusual topics; and a diverse range of contributions to the project
* Cast a wide net
** try to have a dedicated contact in each of the WGs and regional communities
** collaborate with theother weeklyOSMOSM and amplify its storiescommunicators
** delegate a CWG member to support the OSMF board and SotM WG
** delegate a CWG member to attend meetings of the OSMF Advisory Board
** delegate a CWG member to support the OSMOSMF fundraising committee
* Language Localization: see "Translation"
 
=== Legal and Ethical Considerations ===
 
WeThe affirmCWG affirms the following legal and ethical considerations so that our communications about OSM are as accessible, free, and fairly attributed as possible.
 
* We attribute photos clearly and correctly, including seeking permissions if needed and support the use of accessibility measures such as alternate text for photos
* We obtain permission when quoting OSM diaries or other writing wherever possible
* We arebe transparent about any corporate and OSM affiliations
* We strive to produce blog content in a timely manner, including following the process of requesting translations
* We strive to follow OSM's policies about open-source and free software, while acknowledging that this is not always possible with digital communications
 
== Monitoring and Evaluation ==
 
==== Proposed Improvements (in 2024) ====
* The CWG does not use a dashboard for its social media and blog posts, which means there is single point of access for assessing engagement on social media channels. Ideally, there is a qualitative review of post engagement at the CWG monthly meeting to improve processes and build a communications strategy over time. [https://www.openstreetmap.org/user/amapanda%20%E1%9A%9B%E1%9A%90%E1%9A%8B%E1%9A%90%E1%9A%85%E1%9A%87%E1%9A%90%E1%9A%9C%20%F0%9F%8F%B3%EF%B8%8F%E2%80%8D%F0%9F%8C%88/diary/401876 This report-out])is a good example of how this kind of analysis could work.
 
* TheInvest CWGin doessoftware notto use1.) amake dashboardit foreasier itsto social mediamaintain and bloggrow posts,OSM's whichonline meanspresence there is single point of access for assessing engagement on social mediaand channels2.) Ideally,help thereevaluate isthe a qualitative reviewimpact of post engagement at the CWG's monthlycommunications meetingon tobehalf improveof processesOSM. and build a communications strategy over time. [https://www.openstreetmap.org/user/amapanda%20%E1%9A%9B%E1%9A%90%E1%9A%8B%E1%9A%90%E1%9A%85%E1%9A%87%E1%9A%90%E1%9A%9C%20%F0%9F%8F%B3%EF%B8%8F%E2%80%8D%F0%9F%8C%88/diary/401876 This report-out]) is a goodan example of how this kind of analysis could work.
==== Proposed Improvements (in 2024)====
 
* There is [https://www.openstreetmap.org/user/courtiney/diary/401468 a very preliminary study] of OSM communications channel data available. This project could be expanded to provide reliable data about how the community shares information. Such an analysis could support the OSM community moderators, the OSMF board, and the CWG as they seek to make sure that OSM's training, information sharing, and stories are inclusive, accessible, and well-placed for a global community.
* Invest in software and/or staffing to 1.) make it easier to maintain and improve OSM's online presence toward growing an external audience and 2.) make it possible to evaluate the impact of the CWG's communications on behalf of OSM.
 
* There is [https://www.openstreetmap.org/user/courtiney/diary/401468 a very preliminary study] of OSM communications channel data available. This project could be expanded to provide reliable data about how the community shares information. Such an analysis could support the OSM community moderators, the OSMF board, and the CWG as they seek to make sure that OSM's training, information sharing, and stories are inclusive, accessible, and well-placed for a global community.
 
== More Information ==
 
[https://gitlab.com/osmfoundation/cwg CWG on Gitlab]
 
CWG monthly meeting: 1st Monday of every month at 14:00 UTC [https://osmvideo.cloud68.co/user/dor-mt1-8ei-26t/ BBB link]
 
== Join Us ==
We are always looking out for new volunteers! The CWG monthly meeting: 1st Monday of every month at 14:00 UTC [https://osmvideo.cloud68.co/user/dor-mt1-8ei-26t/ BBB link]
We are always looking out for new contributors to the communications working group. Please let us know if you have communications skills to offer and would like to contribute to any of the CWG’s goals.
 
We are particularly interested in people with skills and experience in writing, translating, graphic design, multimedia, social media management, press & media management and community engagement. Contributors are welcome whether they have a little time to offer, or a lot!
 
To join, we ask that you send an email to communication@communications - at - osmfoundation.org with some basic information…information. Please include:
 
* Your name or OSM username
* Your affiliations - ie. which OSM-related communities, groups or companies are you a part of? (the reason we ask this is that we want to ensure that no one group has a majority voice within the working group)
* Some information about why you would like to join and the kinds of things you would like to do. (thisThis does not need to be extensive - just nice for existing WG members to know a little about you).
 
Once you have sent this information, the current CWG members have one week to discuss your request to join and then will get back to you with a decision. This decision is based on the affiliations you provide and the current composition of the CWG membership and not on the additional information you are invited to include - it is not a job application!
 
If you would like to know more about the CWG before requesting to join, please email us at communication@ - at osmfoundation.org and one of us will get back to you shortly.
 
<small style="color: grey;background-color: #f4f4f4;">Sections: [[#Get_in_touch|Get in touch]] | [[#What_we_do|What we do]] | [[#Join us|Join us]] | [[#Who_we_are|Who we are]] | [[#Meetings_&_minutes|Meetings & minutes]]</small>
!width=220px style="text-align: middle; background: light-grey;"| <span style="color: black;"> Former Members </span>
|-
| width=220px style="text-align: middle; background: white;"|
* Dorothea Kazaz
* [https://wiki.openstreetmap.org/wiki/User:Peda Peter Barth]
* Ilya Zverev
* Dorothea
* Harry Wood
* [https://wiki.openstreetmap.org/wiki/User:Jinal%20Foflia Jinal Foflia]
* [https://wiki.openstreetmap.org/wiki/User:Zverik Ilya Zverev]
* [https://wiki.openstreetmap.org/wiki/User:Harry%20Wood Harry Wood]
* Chris Fleming
* Tobias Knerr
* Andrew Wiseman
* [https://www.openstreetmap.org/user/ebraplmap Ebrahim Hasanzadeh]
* Amanda McCann
* [https://www.openstreetmap.org/user/%E1%9A%9B%E1%9A%90%E1%9A%8B%E1%9A%90%E1%9A%85%E1%9A%87%E1%9A%90%E1%9A%9C%20%F0%9F%8F%B3%EF%B8%8F%E2%80%8D%F0%9F%8C%88 Amanda McCann]
* Mikel Maron
* [https://wiki.openstreetmap.org/wiki/User:Eduaddad Eduardo Addad de Oliveira]
* Rebecca Firth
* Benjamin Dills
* [https://wiki.openstreetmap.org/wiki/User:Mikel Mikel Maron]
* Pete Masters
* Courtney Williamson
* Marjan Van de Kauter
* Katherin Varfolomeyeva
* Orishaba Donitar
|width=220px style="text-align: middle; background: white;"|
* [https://wiki.openstreetmap.org/wiki/User:Peda Peter Barth] [[Image:En.svg]] [[Image:De.svg]]
* <font color="grey">Wille Marcel</font>
* <font color="grey">Hrvoje Bogner</font>
* Rebecca Firth
* Benjamin Dills
* Peter Barth
* Jinal Foflia
|}